Communication Policy

Effective Date: 19th April 2025

This Communication Policy outlines and governs all communications made through our official company email addresses, social media accounts, messaging platforms, or any other channel used during interactions with applicants, users, and the general public. By engaging with any of our communication platforms, you agree to the terms laid out in this policy.

1. Unofficial Nature of Communications

All communication sent via our official company emails, social media pages, or any messaging channels (including but not limited to WhatsApp, Telegram, or Instagram DMs) should not be considered legally binding. Any advice, guidance, promises, instructions, or confirmations issued by our agents or representatives are informal and non-contractual, and are provided on a best-effort basis.

2. Disclaimer on Agents & Representatives

Our communication channels are operated by individual agents, staff members, and/or outsourced personnel. These individuals may provide support, collect information, or guide users through certain processes such as hiring, onboarding, or technical support.

• The company, its founders, website operators, and any names or contact information associated with our official emails or social media accounts are not legally liable for the content, tone, accuracy, or implications of such communications.

• Any statements, errors, omissions, misrepresentations, or misunderstandings that arise from communication should be treated as unintentional and not representative of official company policy or intent.

3. No Liability for Hiring Communication

If you are communicating with our agents as part of a job application, hiring process, or training recommendation, please be aware:

• The company is not responsible for any mistakes, promises, delays, or decisions made by our agents during recruitment.

• Any instructions to visit third-party websites, complete external certifications, or provide documents are advised independently by the agent and do not reflect official company partnerships or collaborations.

• The company is not in collaboration with, not affiliated with, and not accountable for the conduct, costs, or data practices of any third-party companies, websites, or services referred to during the hiring process.

4. No Collection of Fees or Payments

We do not collect any money or charge fees at any stage of the hiring or job application process.

• Any expenses incurred by applicants — such as fees to take external tests, purchase certifications, or access third-party platforms — are done at the applicant’s own risk and discretion.

• The company does not benefit from, endorse, or have any financial relationship with third-party services that collect such payments.

• If an applicant chooses to pay for services or tests from third-party entities, they acknowledge that these are entirely separate from the company and that no refund, compensation, or reimbursement can be claimed from us.

5. Data Collection from Communications

While we may collect information from users via email, social platforms, or forms for purposes such as processing job applications, this data is collected in good faith and with the user’s understanding that it is shared voluntarily.

• We will do our best to handle such data responsibly, but cannot guarantee that communications via these platforms are free of error, misrouting, or data leaks.

• Submitting personal or sensitive information via email or social media is done at your own risk.

6. External Links and Referrals

Any links, referrals, or guidance shared via our communication channels that direct you to another company, website, course provider, or test platform:

• Are for informational purposes only,

• Do not indicate a partnership, endorsement, or recommendation,

• And do not make us responsible for your experience or outcomes with those external platforms.

We strongly advise all users to independently verify the safety and legitimacy of any third-party site before sharing personal data or making payments.

7. Updates to This Policy

This Communication Policy may be updated at any time without prior notice. It is your responsibility to review it periodically. Continued interaction with our communication channels implies your acceptance of the current terms.

If you do not agree with the terms in this Communication Policy, please refrain from using our communication channels.